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Callisburg ISD

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Complaints/ Grievance Process

Complaints/Grievance Process

Policy FNG Student & Parent Complaints/Grievance

Informal Process: “The Board encourages students and parents to discuss their concerns with the appropriate teacher, principal, or other campus administrator who has the authority to address the concerns.  Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.  Informal resolution shall be encouraged but shall not extend any deadlines in this policy, except by mutual written consent.”  FNG(LOCAL)

Formal Process:  “A student or parent may initiate the formal process described below by timely filing a written complaint form. Even after initiating the formal complaint process, students and parents are encouraged to seek informal resolution of their concerns. A student or parent whose concerns are resolved may withdraw a formal complaint at any time. The process described in this policy shall not be construed to create new or additional rights beyond those granted by law or Board policy, nor to require a full evidentiary hearing or “mini-trial” at any level.” FNG(LOCAL)

 

Use this link for the most updated Board Policy - Board Policy

 

Documents for your reference: 
FNG(XHIBIT A) Level One Student and Parent Complaint Form
FNG(XHIBIT C) Level Two Student and Parent Complaint Appeal Notice
FNG(XHIBIT E) Level Three Student and Parent Complaint Appeal Notice

Policy GF Public Complaints/Grievance

Informal Process: ”The Board encourages the public to discuss concerns with an appropriate administrator who has the authority to address the concerns.  Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.  Informal resolution shall be encouraged but shall not extend any deadlines in this policy, except by mutualwritten consent.” GF(LOCAL)

Formal Process: ”An individual may initiate the formal process described below by timely filing a written complaint form.  Even after initiating the formal complaint process, individuals are encouraged to seek informal resolution of their concerns. An individual whose concerns are resolved may withdraw a formal complaint at any time. The process described in this policy shall not be construed to create new or additional rights beyond those granted by law or Board policy, nor to require a full evidentiary hearing or “mini-trial” at any level.” GF(LOCAL)                                                                                               

 

Use this link for the most updated Board Policy - Board Policy

 

Documents for your reference: 
 GF(XHIBIT A) Public Complaints Level One 5-23-2022
GF(XHIBIT C) Public Complaints Level Two 5-23-2022
GF(XHIBIT E) Public Complaints Level Three 5-23-2022

Policy DGBA Employee Complaints/Grievance

Informal Process: “The Board encourages employees to discuss their concerns with their supervisor, principal, or other appropriate administrator who has the authority to address the concerns. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level. Informal resolution shall be encouraged but shall not extend any deadlines in this policy, except by mutual written consent.” DGBA(LOCAL)
 
Formal Process:” An employee may initiate the formal process described below by timely filing a written complaint form. Even after initiating the formal complaint process, employees are encouraged to seek informal resolution of their concerns. An employee whose concerns are resolved may withdraw a formal complaint at any time. The process described in this policy shall not be construed to create new or additional rights beyond those granted by law or Board policy, nor to require a full evidentiary hearing or “mini-trial” at any level.” DGBA(LOCAL)                                                                                         

Use this link for the most updated Board Policy - Board Policy

 

Documents for your reference: 
 DGBA(XHIBIT A) Personnel - Management Relations - Employee Complaints-Grievances Level One 5-23-2022
DGBA(XHIBIT C) Personnel - Management Relations - Employee Complaints-Grievances Level Two 5-23-2022
DGBA(XHIBIT E) Personnel - Management Relations - Employee Complaints-Grievances Level Three 5-23-2022